- Enables control of remotely located outlets from a central head office with rule based setups & process definition and consolidation of data, which is automated at time of dayend.
- Support for multi – currency
- Orders can be taken for “A la Carte”, No charge, Board
- Choice of different style sheets for F&B operation like Fine Dining, Regular, Counter Sale, Around-the-Clock, Room Service as well as Non F&B Direct Biller & Leisure.
- Provision for Franchisor – Franchisee style of operation
- Can constantly update the Chef’s specialty, Seasonal and Non-available items, Happy hour and On the house items.
- Descriptive free flow text / coded modifiers with or without a charge
- Software Supports Multiple Food & Beverage & non F&B Outlets at Hotels & Clubs & service apartments.
- Automatic prompts for compulsory modifiers, parcel orders, remotely communicate with the kitchen every variation and customer request
- Multiple settlement types possible
- Reservation diary for guest bookings
- Remote Printing of KOT’s to 20 pre-defined distant locations per outlet.
- Member entry management system using magnetic cards
- Debit card system enabled
- Canteen management system
- The POS software also support Smart cards for CRM applications.
- PortaPOS – The Pocket PC application for complete Wi-Fi operations
- Digidiner – A virtual view of the restaurant
- KDS – Kitchen display system
- Supports touch screen as well Keyboard operations
PMS – ShawMan, Fidelio, CLS
CRM – ShawMan
MMS – ShawMan
Accounts – ALIF, Tally, Debit Card Management
Smart card readers
Magnetic Swipe Cards
Electronic Cash Drawers
Customer Pole Display
Kitchen Display Systems
Remote Printer Servers
Slip / KOT printers
- Front office software supporting multiple properties linked with ShawMan POS, MMS and the CRM
- PMS Reservations linked to Web based Central Reservation system with payment gateway linked
- Hot key helps for quick information access
- Desktop can be customized individually for every user.
- Room blocking feature available for smooth billing and housekeeping operations.
- In guest billing folio posting instruction can be set at the time of reservation.
- Built in utility enabled to call external programs automatically after or before day end. Users can pre-determine which reports need to be generated at the time of day end.
- PMS is developed in three tier architecture which has business rules defined which can be easily distributed with the support of intelligent patch control logic. It also has built in System maintenance tools for repairing databases and purging audit.
ALIF and Tally for Accounts
BPL, Motorola, NEC, Siemens, Oki, Nortel, AT &T, Lucent etc for Telephone Interface (EPABX)
ShawMan and Micros for POS
ShawMan for MMS
Ideas for Revenue yield
TESA, CISA etc for Door Lock
MMS supports multi-location operations and hence accommodates concepts like central warehouse, kitchen, commissary, etc – so a well spread chain of hotels or restaurants can bank on it for their semi and finished goods movement.
- Quick Navigation to Options via Quick Search.
- Online Information about each option.
- Supports both SQL / Oracle Backend.
- Auto Generation of Document Number, Supplier and Raw Material codes.
- Linking Raw Materials to Multiple Stores.
- Online information of Items in Stock at any point of time.
- Version Control maintained of the Service packs sent/updated for maintaining system Integrity.
- Online Database Structure / Service Pack Updates.
- Materials movement between multiple vendors, warehouses, cost centers, profit centers across multiple units and companies.
- Document generation supports secure and multi-level authorization workflow. These include Requisitions, Issues, Transfers and Returns, Indents and Purchase Orders.
- Automated features such as “Auto-Requisition” and “Auto Indent” generation, which reduces the daily workload, depending on the parameters, defined in the masters.
- User definable Security Shell extending to Stores, Cost Centers and Profit Centers.
- Inter Outlet and Inter store Transfer of semi-finished and finished goods can be monitored.
- A provision to receive non – stock Daily purchase items and auto issuing to the cost centers and profit centers.
- Creation of Standing Purchase Order for rate contracted items.
- Material Processing Module allows to process a item and get different By-Products out of it.
- Budgeting for consumption heads which helps in cost control.
- Supports third party POS interfaces to seamlessly extract sales information to give performance and cost reports.
- Theme selection as per Users choice. ShawMan MMS gives a set of themes, which the user can select as per his liking. Thus giving him a feel good effect.
- Recipe Management.
- Secured User Login Ids. Multiple Login User Ids can be created and they can have their own passwords.
- Audit Trail
Interface with POS – ShawMan POS, Micros
Interface with Accounts – Sun, Tally, Alif
Generation of function prospectus is core to the application. A workflow engine pushes relevant information to concerned departments for individual and collective actions. A powerful MIS provides the information at unit and corporate levels to understand revenue patterns from banquets, which may also trigger revenues into rooms.
The above products work in conjunction with customer loyalty, guest feedback, Human Resources applications.
- Take reservation for any date / time range for single / multiple areas.
- Rescheduling of the reservations for date / area.
- Cancellation / Reinstate of any reservation / sessions
- Temporary Blocking / Unblocking of any Area
- Different views like All area view / Account View / Cancel View
- Time format for 12 Hr / 24 Hr
- Setting user wise reminders
- Indication for unfilled information
- Graphs based on the occupancy.
- Mailing ( Provision of creating templates )
- General: Account and Function details like Venue, Function type etc.
- Sessions: It allows breaking down the reservation in various sessions like morning session, afternoon session etc.
- Services: All audio visual equipments and conference aids required can be specified with their charges if any.
- Menu: An elaborate menu can be formalized by using menu wizard. Different menu sets can be created along with restrictions for the menu to be set for every reservation taken.
- Other Information: Special instructions required to carry on the function like special flower arrangement can be specified.
- Setup: All other information regarding arrival timing, Cocktail Timings can be set.
- FP Printing: Function Prospectus is generated for all confirmed reservations
- Enquiry Module: The system also records enquire calls for future reference. Thus it helps you build a prospect database of customers.
POS – ShawMan
PMS – ShawMan, Fidelio,
MMS – ShawMan